About Westerntel Geelong

Westerntel History

Westerntel began trading as Westerntel Telecommunications in 1996 at 57 Geringhap St, Geelong. It was then bought with an Ericsson Accredited Dealership - Ericsson at the time was a flagship PABX product and this allowed us to secure many large clients, customers we still retain today.

Westerntel continued to grow and gain large market share within the Customer Premises Equipment (CPS) space while at the same time developing a Carrier Network Services division (CNS). CNS began with maintenance contracts and various upgrade programs of the Vodafone network and quickly grew to include the maintenance of Hutchinson and other carrier networks statewide.

Westerntel Today

Westerntel Business Centre (showroom) offers a business-only venue to discuss your requirements away from the hustle and bustle of retail shops.

Westerntel CNS maintains a number of radio networks throughout the south western region of Victoria which continues to grow and vary in products.

Westerntel CPE is continuing to service many customers and help customers to move from legacy telephone systems to IP based communications platforms in their own time. In addition, Westerntel offer a range of data products to offer you a single vendor for both voice and data support.

The Future

Westerntel is committed to researching, testing and bringing the best products to market. We will not offer any product that we have not tested or checked the credentials of manufacturer and supplier. We are also committed to continual technical and sales training to ensure that our staff is best trained to support you.

Experience has taught us that time taken to understand a customer's business has always resulted in a better solution. We make no apologies for not quoting solutions over the phone as we want to meet with you, review and discuss your telecommunication and data requirements.

Westerntel Charter

Cameron Wallace, Westerntel Managing Director: "Yeah, I know it might be hard to believe, but despite what the brochures say, experience has taught us that irrespective of knowledge and planning, technology can sometimes create the unexpected.

It is our commitment to manage and advise risks immediately of any potential risks to customer IT&T operations. Should customers incur an unforeseen event we will respond as a matter of urgency in offering options and implementing solutions to restoring service.

'Fresh Eyes' approach to all installations, taking time to review current work practices and helping with the implementation of new technologies, even with that person that refuses to change.

No customers will be left with a solution that does not meet their expectations. Customers will be treated as business partners not an 'internet sale' or 'throw and go'. We will take time to understand current and future requirements.

We will meet contractual SLA's."